At pk77, your privacy is taken seriously. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you hold as a Filipino player under Philippine privacy law.
Six core commitments pk77 makes to every player regarding their personal data. Full details are in the policy below.
pk77 uses industry-standard SSL encryption and secure server infrastructure to protect your personal and financial data from unauthorised access at all times.
pk77 processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations of the National Privacy Commission (NPC).
pk77 does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate and improve the pk77 platform and comply with legal obligations.
You have the right to access, correct, delete, and port your personal data held by pk77. You may also object to certain processing activities. Contact support to exercise these rights.
pk77 uses cookies strictly for platform functionality, session management, and analytics. No third-party advertising cookies are placed without your knowledge.
For any privacy-related concern — data requests, complaints, or questions — pk77's support team is available 24/7 via live chat with typical response times under two minutes.
This Privacy Policy ("Policy") describes how pk77 Casino ("pk77," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "Player") who access or use the pk77 platform at pk77.live. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering an Account or using the pk77 platform, you acknowledge that you have read and understood this Policy.
pk77 Casino is an online gaming platform operating under the PAGCOR regulatory framework, serving Filipino players across the Philippines — from Metro Manila and Cebu to Davao, Iloilo, and beyond. pk77 acts as the data controller in respect of personal data collected through the pk77 platform.
For all privacy-related inquiries, you may contact pk77's Data Protection Officer (DPO) via the contact details provided in Section 13 of this Policy.
pk77 collects personal data in the following categories:
2.1 Registration Data. When you create a pk77 Account, we collect: full name, date of birth, email address, mobile number, residential address, and username. This information is required to verify your identity, confirm your eligibility (21+ age requirement), and create your Account.
2.2 KYC Verification Data. To comply with PAGCOR regulations and anti-money laundering (AML) obligations, pk77 may request: government-issued photo identification (e.g., Philippine passport, driver's licence, UMID, SSS ID), proof of address (e.g., utility bill, bank statement), and selfie photographs for identity verification purposes.
2.3 Financial Data. pk77 collects transaction records including deposit amounts, withdrawal requests, payment method identifiers (e.g., GCash mobile number, bank account name), and transaction timestamps. pk77 does not store full payment card numbers or full bank account numbers on its servers.
2.4 Gameplay Data. pk77 records game activity including games played, wager amounts, win/loss outcomes, session durations, and bonus usage. This data is used for platform operation, responsible gaming monitoring, and regulatory reporting.
2.5 Technical Data. pk77 automatically collects technical information when you access the platform, including: IP address, device type and operating system, browser type and version, mobile network operator (Globe, Smart, DITO), session timestamps, and pages visited within the platform.
2.6 Communications Data. If you contact pk77 support via live chat or email, we retain records of those communications to resolve your query and improve our service quality.
2.7 Responsible Gaming Data. If you set deposit limits, loss limits, or request self-exclusion, pk77 records these preferences and the dates on which they were applied or modified.
pk77 uses your personal data for the following purposes:
pk77 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
5.1 Service Providers. pk77 shares personal data with carefully selected third-party service providers who assist in operating the platform, including: payment processors (GCash, Maya, banking partners), KYC verification providers, game software providers, and cloud infrastructure providers. All service providers are contractually bound to process data only on pk77's instructions and to maintain appropriate security standards.
5.2 Regulatory Authorities. pk77 may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required by law or regulatory obligation.
5.3 Law Enforcement. pk77 may disclose personal data to law enforcement agencies where required by a valid court order, subpoena, or other lawful process under Philippine law.
5.4 No Sale of Data. pk77 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances.
5.5 Business Transfers. In the event of a merger, acquisition, or sale of all or part of pk77's business, personal data held by pk77 may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
6.1 What Are Cookies. Cookies are small text files placed on your device when you visit the pk77 platform. pk77 uses cookies and similar tracking technologies to operate the platform, maintain your session, and analyse usage patterns.
6.2 Types of Cookies Used.
6.3 Managing Cookies. You may control cookie settings through your browser preferences. Disabling essential cookies will impair your ability to use the pk77 platform. Disabling analytics or functional cookies will not prevent you from accessing the platform but may affect your experience.
6.4 No Third-Party Advertising Cookies. pk77 does not place third-party advertising or retargeting cookies on your device. Your browsing activity on pk77 is not shared with advertising networks.
7.1 Active Accounts. pk77 retains your personal data for as long as your Account remains active and for a period thereafter as required by applicable Philippine law and regulatory obligations.
7.2 Closed Accounts. Upon Account closure, pk77 retains personal data for a minimum of five (5) years in compliance with PAGCOR record-keeping requirements and the Anti-Money Laundering Act. Financial transaction records may be retained for longer periods where required by law.
7.3 KYC Documents. Identity verification documents submitted for KYC purposes are retained for the duration of your Account and for five (5) years following Account closure, in line with PAGCOR and AMLC requirements.
7.4 Support Records. Records of customer support interactions are retained for three (3) years from the date of the interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
7.5 Deletion. Upon expiry of the applicable retention period, pk77 will securely delete or anonymise your personal data in accordance with its data disposal procedures.
8.1 Technical Measures. pk77 implements industry-standard technical security measures to protect your personal data, including: 256-bit SSL/TLS encryption for all data transmitted between your device and the pk77 platform; encrypted storage of sensitive data at rest; firewalls and intrusion detection systems; and regular security audits and penetration testing.
8.2 Organisational Measures. Access to personal data within pk77 is restricted to authorised personnel on a need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and receive regular data privacy training.
8.3 Payment Security. pk77 does not store full payment card numbers or complete bank account details on its servers. Payment transactions are processed through PCI-DSS compliant payment processors.
8.4 Data Breach Response. In the event of a personal data breach that poses a real risk of serious harm to affected individuals, pk77 will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Philippine Data Privacy Act of 2012.
8.5 Your Responsibility. While pk77 takes all reasonable steps to protect your data, you are responsible for maintaining the security of your Account credentials. pk77 recommends using a strong, unique password and enabling two-factor authentication on your pk77 Account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by pk77:
To exercise any of the above rights, please contact pk77's Data Protection Officer using the details in Section 13. pk77 will respond to all data rights requests within 15 business days of receipt.
10.1 Age Restriction. The pk77 platform is strictly intended for persons aged 21 years and above, in compliance with PAGCOR regulations governing online casino gambling in the Philippines. pk77 does not knowingly collect personal data from persons under the age of 21.
10.2 Discovery of Minor's Data. If pk77 discovers that personal data has been collected from a person under 21 years of age, pk77 will immediately suspend the associated Account, delete the personal data collected, and return any deposited funds to the originating payment method.
10.3 Parental Responsibility. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has registered an Account on pk77, please contact pk77 support immediately.
11.1 Primary Processing Location. pk77 primarily processes personal data within the Philippines. Where data is processed or stored outside the Philippines — for example, by cloud infrastructure providers or game software providers with servers in other jurisdictions — pk77 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012.
11.2 Safeguards. International data transfers by pk77 are governed by contractual clauses that impose data protection obligations on the receiving party, consistent with NPC guidelines on cross-border data transfers.
12.1 Right to Amend. pk77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine law. The updated Policy will be published on this page with a revised effective date.
12.2 Notification. Where changes to this Policy are material, pk77 will notify registered players via email or in-platform notification at least 7 days before the changes take effect.
12.3 Continued Use. Your continued use of the pk77 platform following publication of an updated Privacy Policy constitutes your acknowledgment of the revised Policy. If you do not agree with the changes, you must cease using the platform and may request Account closure in accordance with the Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by pk77, please contact our Data Protection Officer:
If you are not satisfied with pk77's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to file a complaint with the NPC is available through official Philippine government channels.
This Privacy Policy was last reviewed and updated in May 2026. pk77 Casino operates under the PAGCOR regulatory framework. All rights reserved.
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